Congratulations on locating the premier hotel club for parents and alumni of Vanderbilt University. Go 'Dores!
Effective Date: July 1, 2026
Last Updated: July 14, 2026
The Parents & Alumni Club at Vanderbilt (“Parents Club,” “Club,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit VanderbiltParentsClub.com (the “Website”), register for membership, communicate with us, or use membership services made available through the Website.
The Parents & Alumni Club at Vanderbilt is a hotel membership and loyalty program associated with Homewood Suites by Hilton Nashville Vanderbilt. Membership may provide eligible members with hotel discounts, special offers, complimentary-night benefits, and other program benefits, subject to the applicable program terms and hotel availability.
By using the Website or providing information through the Website, you acknowledge the practices described in this Privacy Policy.
We collect information that you provide directly, information collected automatically when you use the Website, and limited information received from participating hotels or service providers.
When you register for membership, create or manage an account, contact us, or otherwise interact with the Website, we may collect:
You are responsible for ensuring that the information you provide is accurate and that you are authorized to provide information concerning another person, such as a spouse.
To administer membership benefits, we may collect or receive limited information concerning:
We do not collect payment card information directly through the Parents Club Website unless specifically disclosed at the time of collection. Hotel reservations and payments are generally processed through Hilton or another hotel reservation provider.
When you visit the Website, certain information may be collected automatically through server logs, cookies, and similar technologies, including:
This information helps us operate, protect, analyze, and improve the Website.
We may use personal information to:
We may also create aggregated or de-identified information that does not reasonably identify a particular person. We may use aggregated or de-identified information for analytics, planning, reporting, and business purposes.
By registering for the Club, you may receive operational communications relating to your account, membership status, discounts, rewards, reservations, program changes, or requested services.
We may also send promotional emails concerning participating hotels, Club benefits, Vanderbilt-area events, travel information, or special offers. You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us.
Unsubscribing from marketing emails will not prevent us from sending necessary account, security, reservation, membership, or service-related communications.
We will not send automated marketing text messages unless you have provided any consent required by applicable law. Standard message and data rates may apply to text messages you request or authorize.
The Website may use cookies, pixels, local storage, scripts, and similar technologies.
Cookies may be used to:
Necessary cookies support essential Website functions, including account authentication, security, form submissions, and session management. Disabling these cookies may prevent certain Website features from functioning properly.
We may use analytics services to understand how visitors find and use the Website. Analytics providers may collect device, browser, IP address, page-view, and interaction information.
Where required, nonessential analytics technologies will be activated only after you provide consent through our cookie-consent controls.
You can manage cookies through your browser settings and, where available, through the Website’s cookie preference tool. Blocking cookies may affect account login, forms, membership features, or other Website functionality.
Where required by applicable law, we will recognize supported browser-based privacy preference signals.
We may disclose personal information to the following categories of recipients.
We may disclose membership and contact information to Homewood Suites by Hilton Nashville Vanderbilt, participating hotels, hotel management companies, and organizations that administer or support the Parents Club program.
This information may be used to verify membership, apply discounts, track qualifying stays, administer complimentary-night benefits, respond to requests, and provide Club services.
We may disclose information to companies that provide services on our behalf, including:
These providers are permitted to use personal information only as necessary to perform services for us or as otherwise allowed by law.
When you select a booking link, you may be redirected to a Hilton website or another third-party reservation system.
Information you provide on a Hilton or third-party booking website is collected and processed under that company’s privacy policy and terms. We do not control the privacy or security practices of Hilton or other external reservation providers.
The Club or participating hotel may receive limited reservation and stay information when necessary to confirm eligibility, apply Club benefits, or track qualifying stays.
We may disclose information when we reasonably believe disclosure is necessary to:
Personal information may be transferred in connection with a merger, acquisition, hotel management change, reorganization, financing, sale of assets, transfer of the membership program, or similar business transaction.
Where required, we will provide notice of material changes affecting the handling of personal information.
We do not sell member personal information or membership lists for monetary compensation.
We do not knowingly disclose personal information to third parties for their independent cross-context behavioral advertising purposes.
We may disclose information to participating hotels, program administrators, and service providers as described in this Privacy Policy. These operational disclosures are made to provide and support the membership program and are not treated by us as sales of personal information.
If our practices materially change, we will update this Privacy Policy and provide any notices or opt-out mechanisms required by applicable law.
The Website may contain links to Hilton, Vanderbilt University resources, social media platforms, travel websites, restaurant websites, event websites, mobile application stores, and other third-party services.
We do not control these third parties. Their privacy policies and terms govern information you submit directly to them.
A link from the Website does not necessarily mean that we endorse or control the third party’s privacy or security practices. We encourage you to review the privacy policy of each external website or service you use.
The Website may provide links to a University Clubs mobile application.
The mobile application may allow members to register, manage contact information, review eligible stays, track rewards, communicate with other members, or access other program features. The application may be operated or supported by a separate service provider and may be governed by a separate privacy notice displayed in the applicable app store or within the application.
This Website Privacy Policy applies to information collected through VanderbiltParentsClub.com unless expressly stated otherwise.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These safeguards may include access controls, account authentication, secure connections, system monitoring, backups, and restrictions on access to member information.
No website, database, or method of electronic transmission can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account password and for notifying us if you believe your account has been accessed without authorization.
We will never ask you to send your account password or complete payment-card information through ordinary email.
We retain personal information for as long as reasonably necessary to:
Retention periods may vary depending on the type of information and the reason it was collected.
When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to legal and operational requirements.
You may request that we:
The availability of these rights depends on your state of residence, the law applicable to us, and any applicable exceptions.
You may also update some information by logging into your membership account.
To submit a privacy request, contact us using the information in the “Contact Us” section below. Please clearly describe your request and provide enough information for us to identify the applicable account.
We may need to verify your identity before completing a request. Verification may include confirming your email address, telephone number, account information, or other information associated with your membership.
You may use an authorized agent where permitted by law. We may request proof that the agent is authorized to act on your behalf.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
Certain information may be retained when necessary to comply with law, complete a requested transaction, maintain security, prevent fraud, enforce agreements, or exercise or defend legal claims.
California residents may have rights concerning access, correction, deletion, portability, and information about the collection, use, disclosure, sale, or sharing of their personal information, subject to the applicability of California law and applicable exceptions.
We do not sell personal information for monetary compensation. We do not knowingly sell or share the personal information of individuals under 16 years of age.
California residents may contact us using the information below to submit an applicable request.
California residents may also request information concerning certain disclosures of personal information to third parties for their own direct-marketing purposes. We do not disclose member personal information to unaffiliated third parties for their own direct-marketing purposes without appropriate permission.
Residents of Tennessee and certain other states may have rights to request access, correction, deletion, or portability of personal information and to opt out of certain uses of personal information, where the applicable state law applies to us.
Some state laws also provide a right to appeal a decision concerning a privacy request. To submit an appeal, reply to our response or contact us and state that you are appealing a privacy-request decision.
Nothing in this section is intended to provide a right that is not required by applicable law.
The Website and membership program are intended for adults, including parents, guardians, alumni, and hotel guests.
We do not knowingly collect personal information directly from children under 13 through the Website. A parent or guardian may provide limited information relating to a Vanderbilt student, such as a graduation year, in connection with an adult’s membership account.
Parents and members should not provide a child’s sensitive information, educational records, health information, Social Security number, or other unnecessary personal information through the Website.
If we learn that we collected personal information directly from a child under 13 without legally required parental consent, we will take reasonable steps to delete it.
A parent or guardian who believes a child has provided personal information through the Website may contact us using the information below.
When you provide information about a spouse, family member, student, or other individual, you represent that you are authorized to provide that information and that you will inform the individual about the relevant provisions of this Privacy Policy when appropriate.
Please provide only information reasonably necessary to administer your membership.
The Website and membership program are operated in the United States. Personal information may be stored and processed in the United States, where privacy laws may differ from those in another country.
By using the Website from outside the United States, you understand that your information may be transferred to and processed in the United States, subject to applicable law.
We may update this Privacy Policy periodically to reflect changes in our Website, membership program, technology, service providers, or legal obligations.
The revised policy will be posted on this page with an updated “Last Updated” date. When required by law, we may provide additional notice by email, through your account, or by posting a prominent notice on the Website.
Your continued use of the Website after an updated Privacy Policy becomes effective means that the revised policy will apply to information collected after its effective date, subject to applicable law.
For questions, concerns, account updates, deletion requests, or other privacy requests, contact:
Parents & Alumni Club at Vanderbilt
Homewood Suites by Hilton Nashville Vanderbilt
2400 West End Avenue
Nashville, Tennessee 37203
Telephone: (615) 340-8000
Email: BNAVB_homewood@hilton.com
Please include “Privacy Request” in the subject line of an email and describe the nature of your request. Do not send passwords, Social Security numbers, payment-card information, or other highly sensitive information by email.
Congratulations on locating the premier hotel club for parents and alumni of Vanderbilt University. Go 'Dores!
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